CEDARBURG, WIS. USA - February 19, 2003 - Oncontact Software announced today that Client Management
System (CMS) 6.0 has been named by ISM, Inc., a leading customer
relationship management (CRM) consulting firm, as one of the Top 15
CRM software packages for 2003. This is the 5th consecutive year that
ISM has selected CMS to ISM's Top 15 honor. The Top 15 selections are
featured in ISM's 11th edition of The Guide to CRM Automation, (www.ismguide.com).
The ISM award is
considered by industry analysts & experts, resellers and customers, as
the most prestigious acclamation achievable in the CRM market today.
CMS 6.0 was
chosen from dozens of CRM software packages, which were tested by the
ISM Software Lab at its Bethesda, Md.-based headquarters. Each package
was rated according to 171 selection criteria, including 105 business
functions, 48 technical features, and 18 user-friendliness/support
features.
"In today's
environment, now more than ever companies need to optimally manage
their relationships with customers. With leading CRM software packages
- such as CMS 6.0 - companies have many options for comprehensive CRM
solutions. " said Barton Goldenberg, President of ISM and co-founder
and co-chairman of the Digital Consulting Institute's CRM and RTE
Conferences and Expos
"We are once
again very honored to be among an extremely small group of CRM vendors
worldwide to have the unique distinction of being named a 'Top 15'
award winner for the 5th consecutive year," said George Kofman,
President of Oncontact Software.
About ISM
Founded in 1985, ISM, Inc. (http://www.ismguide.com)
provides strategic advice for Customer Relationship Management and the
Real-Time Enterprise. ISM is the publisher of The Guide to CRM
Automation (11th edition) and author of CRM Automation (Prentice Hall,
2002). ISM clients include Canon, Ceridian, Deutsche Bank, DHL,
ExxonMobil, IBM, J&J, Lucent, McGraw-Hill, Nestlé, NYSE, PepsiCo,
Roche, Schering-Plough, United Way, Verizon, Vivendi Universal, Wells
Fargo and Xerox.
About Oncontact Software
Oncontact Software develops award-winning CRM software for mid-market
companies. Client Management Software (CMS), Oncontact Software's CRM
solution that automates the sales, marketing and service areas of an
organization, can be run in a Windows and/or Web environment.
ClientNet and PartnerNet are Oncontact Software's audience-specific
Web portals that enable a company to share information with all
business channels. Oncontact Software has a prestigious portfoglio of
customers worldwide, including Prudential, Sears and Carfax.Oncontact
Software is present throughout North America, South America, Europe,
Asia/Pacific and the Middle East.
In Italy, Oncontact Software's products are available through its
partner Tradital Srl e-crm company.
Further information on Oncontact Software is available on
OnContact Products
