Business Requirement Analysis

 

Our Approach.

Our consultancy services are geared towards determining the 'best' CRM solution for your business.

We define 'best' as the most appropriate solution which considers both the nature and specific characteristics of your business and which will give you:

• Immediate measurable results

• A scalable solution which can grow as and when your business requires

• A reliable and supported platform over time
  

Our Policy

We measure our own success by your decision to act upon our recommendations.

This implies that we have understood what your business is, what your actual and future requirements are, what objectives should be set and what solutions should be employed to reach those goals.

Our objective is to give you solutions which will give immediate benefits to your business.

We therefore phase our recommendations into manageable logical steps; each step has defined objectives and benefits.

We understand that time is a valuable commodity and that like everyone, you have a business to run. Our approach is to ensure that our phased solutions allow the day-to-day running of your business to remain unaffected.

How do we achieve this?

In order to understand your business, as well as its strengths, weaknesses and opportunities, we perform our analysis and discuss in detail our findings both during and at the conclusion of our work with you. The analysis is fully documented and of course, treated with the highest confidentiality.

A typical report analysis will be structured as follows:

(personalized to meet your specific business)

1. General

• Scope of our work

• Agreed areas of examination

• Natural extensions to the work performed

• How we performed our work
  

2. Our Understanding of your Business

• Your business

• Actual and future company structure/organization

• Activities performed by department

• Current information systems

• Analysis of problems, requirements and solutions
  

3. Characteristics of the Recommended Solution

• Executive summary and references

• Back office integration

• Data import/export

• Systems architecture

• Customers reference list
  

4. Conclusions

• Our recommendations in Phases, Objectives and Benefits

• Timing for recommended Phases

• We give you Business solutions to Business problems.

Do you want to know more?

Simply contact us to either request further information or to arrange for an introductory meeting.

We will be pleased to answer any questions you may have and to show you what we can do for you in more detail.